سياسة الاسترداد

our satisfaction is our goal at Ntseeg.

·        No returns on used products. For safety and hygiene, we can only accept returns on unopened and unused items.

·        Refunds and Replacements. We will replace or refund your order if it arrives wrong, damaged, or defective. We also review cases of documented allergic reactions.

·        7-Day Window. You must contact us within 7 days of receiving your order to report an issue.

How to Claim. Email or WhatsApp our support team with your order number, photos, and a brief explanation. Refunds are processed to your original payment method within 5-10 business days